Terms and Conditions – e789 Online Platform Pakistan

These Terms and Conditions govern your use of the e789 platform. Please read them carefully before registering or using any service on e789.onl.

Last updated: January 2026

Key Things to Know

A quick summary of the most important points before you read the full terms below.

18+ Only

You must be at least 18 years old to register and use any service on e789.

One Account

Each player is permitted one account only. Duplicate accounts will be closed and balances forfeited.

PKR Currency

All balances, bets and transactions on e789 are processed in Pakistani Rupees (PKR).

Bonus Rules Apply

All bonuses and promotions have specific wagering requirements that must be met before withdrawal.

Fair Play Required

Any form of cheating, collusion or abuse of platform systems will result in immediate account closure.

Terms May Change

e789 may update these terms at any time. Continued use after changes means you accept the updated terms.

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and e789 ("e789", "we", "us", "the platform") regarding your access to and use of the website located at e789.onl, including all associated services, games, betting markets and promotions offered on the platform.

By registering an account, depositing funds or using any service on e789, you confirm that you have read, understood and agreed to these Terms in full. If you do not agree with any part of these Terms, you must not use the platform. These Terms apply to all users of e789, including players from Pakistan accessing the platform in PKR.

Important: These Terms include rules about account eligibility, bonus conditions, withdrawal requirements and prohibited conduct. Please read each section before you begin playing.

1 Acceptance of Terms

By accessing e789.onl and using the platform's services — including sports betting, casino games, Live Casino, slots and any promotional offers — you agree to be bound by these Terms and Conditions. Your acceptance is indicated by any of the following actions:

  • Clicking "I agree" or equivalent confirmation during the registration process
  • Depositing funds into your e789 account
  • Placing a bet or playing any game on the platform
  • Continuing to use the platform after any updates to these Terms have been posted

If you are using e789 on behalf of a third party or using another person's account, you are also bound by these Terms and are responsible for ensuring that any third party whose details you use has consented. Sharing accounts or accessing the platform under another person's credentials is not permitted.

These Terms apply alongside any additional rules, policies or guidelines published on e789.onl, including the Privacy Policy, the Responsible Gaming Policy and any specific terms attached to promotions listed on the Promotions page. In the event of any conflict, these general Terms and Conditions take precedence unless a specific policy states otherwise.

2 Eligibility

To register and use e789, you must meet all of the following eligibility requirements at the time of registration and throughout your use of the platform:

  • Age: You must be at least 18 years of age. e789 does not permit minors to register or use any service on the platform under any circumstances. If we have reason to believe that a player is under 18, we will suspend the account immediately pending verification. Any winnings generated during this period will not be paid out.
  • Legal capacity: You must have full legal capacity to enter into a binding agreement under the laws applicable to you.
  • Not self-excluded: You must not be subject to a voluntary or mandatory self-exclusion arrangement at e789 or any other platform where such exclusion applies to your use of e789.
  • Accuracy of information: You must provide accurate, truthful and complete information when registering. Providing false details — including a false date of birth, false name or false contact information — is a breach of these Terms and grounds for immediate account closure.

e789 reserves the right to request identity verification documents at any point. Failure to provide requested documentation within a reasonable timeframe may result in account suspension or closure. Verification requirements apply to withdrawals and may also be triggered by account activity that raises questions about compliance with these Terms.

Age verification: e789 takes underage gambling seriously. If we have any reasonable grounds to suspect that a user is under 18, access to the account will be suspended until verification is completed. This is a firm policy with no exceptions.

3 Account Registration

Each player is permitted to hold only one account on e789. Opening duplicate, secondary or multiple accounts — whether in your own name or using alternate personal information — is strictly prohibited. If duplicate accounts are detected, all accounts will be closed and any balances, bonuses or pending withdrawals may be voided.

When registering your account, you are required to:

  • Provide a valid mobile number that is active and accessible to you
  • Supply accurate personal details including your real name and date of birth
  • Create a secure password that you do not share with anyone
  • Confirm that you meet the eligibility requirements described in Section 2

You are solely responsible for maintaining the security of your account credentials. Do not share your login details, password or account access with any other person. e789 is not liable for losses resulting from unauthorised access to your account where you have shared your credentials or failed to take reasonable steps to keep them secure.

If you believe your account has been accessed without your authorisation, contact e789 support immediately. We will investigate and take appropriate action, which may include temporarily suspending the account to prevent further unauthorised access while the situation is reviewed.

e789 reserves the right to close or suspend any account at any time if we determine, at our reasonable discretion, that these Terms have been breached, that information provided during registration was false or incomplete, or that account activity presents a risk to the platform or other users.

4 Deposits and Payments

All deposits and transactions on e789 are processed in Pakistani Rupees (PKR). The platform supports the following deposit methods for players in Pakistan: JazzCash, Easypaisa, Raast, bank transfer and Pakistani debit cards. Full details of available methods, processing times and any applicable minimums are available on the Deposit page.

  • Deposits must be made from payment accounts or cards that belong to you. Using a payment method registered to another person is not permitted.
  • Minimum deposit amounts vary by payment method and are displayed on the Deposit page.
  • Deposits made via JazzCash and Easypaisa typically reflect in your e789 balance within minutes. Bank transfer deposits may take longer depending on the originating bank.
  • e789 does not charge fees for standard deposits, though your bank or mobile wallet provider may apply their own transaction charges.
  • Deposits are for entertainment purposes only. Depositing funds does not guarantee any particular outcome in games or betting markets.

e789 reserves the right to apply additional verification requirements before processing deposits if there is reason to believe the payment is fraudulent, disputed or associated with a breach of these Terms. In such cases, the deposit may be held pending investigation.

PKR only: All balances on e789 are held in PKR. No currency conversion is applied. What you deposit is what reflects in your account, minus any fees applied by your payment provider.

5 Withdrawals

Withdrawal requests are processed in PKR to the payment method associated with your e789 account. To be eligible to withdraw, you must:

  • Have a verified account in good standing
  • Have met any applicable wagering requirements attached to bonus funds
  • Submit a withdrawal request through the designated process within the platform
  • Provide identity verification documents if requested as part of the withdrawal process

e789 aims to process withdrawal requests within the timeframe stated in the withdrawal policy. Processing times vary depending on the payment method selected. Withdrawals to JazzCash and Easypaisa are generally faster than bank transfer withdrawals. Specific processing windows are published on the platform.

e789 reserves the right to delay a withdrawal for up to 72 hours for routine security and verification checks. In cases where additional documentation is required, processing may take longer until verification is complete. We will communicate any delays or document requests through the contact details associated with your account.

Withdrawal requests may be declined where: the account balance includes bonus funds that have not met wagering requirements; there is reason to believe the account is involved in fraudulent activity; identity verification has not been completed; or the withdrawal method does not match the original deposit method.

6 Bonuses and Promotions

e789 offers bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms attached to each offer as published on the Promotions page. The following general rules apply to all bonuses unless the specific promotion terms state otherwise:

  • Wagering requirements: Bonus funds must be wagered a specified number of times before any associated winnings can be withdrawn. The wagering multiplier and eligible games are stated in each offer's terms.
  • Game contributions: Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while table games and Live Casino titles may contribute at a lower rate or not at all for specific bonuses.
  • Expiry: Bonus funds and free spins have an expiry period from the date they are credited. Unused bonus balances expire automatically after this period.
  • One bonus at a time: Unless stated otherwise, only one bonus may be active at a time. Claiming a new bonus while another is active may void the previous bonus.
  • Abuse: Any attempt to exploit bonus terms — including through multiple accounts, coordinated betting strategies or any other method designed to circumvent wagering requirements — will result in the bonus being voided and the account reviewed.
  • Real money first: Real money balance is used before bonus balance unless the platform interface indicates otherwise.

e789 reserves the right to modify, suspend or remove any promotion at any time. Where possible, advance notice will be provided. If a promotion is removed while a player has an active bonus, the bonus terms at the time of claiming will continue to apply for that player.

Read bonus terms carefully: Before claiming any offer, check the specific terms on the Promotions page. Wagering requirements, eligible games and expiry dates vary between offers. Missing a condition does not entitle the player to a refund of the deposit.

7 Sports Betting Rules

The following rules apply to all sports betting activity on the Bet section of e789, including cricket (PSL, T20 internationals, Test matches and ODIs), football and esports markets.

  • Bet acceptance: A bet is confirmed only when it appears in your betting history with a confirmed status. Bets that are not confirmed are not valid.
  • Odds: Odds are subject to change until a bet is confirmed. The odds at the time of confirmation are the odds that apply to your bet. Live (in-play) odds change in real time and are locked at the moment you submit your bet.
  • Event cancellation: If an event is cancelled before it begins, bets will be voided and stakes returned. If an event starts but is abandoned before completion, specific rules for that sport determine whether bets stand or are voided — these rules are available in the sports betting help section.
  • Void bets: e789 reserves the right to void bets where there is evidence of a pricing error, where the event outcome has already been determined at the time of betting, or where suspicious betting patterns are detected.
  • Maximum payouts: Maximum payout limits apply per bet and per event. These limits are displayed in the platform's betting interface.
  • Responsible betting: Set a budget for your sports betting sessions and stick to it. Cricket betting can be exciting, especially during PSL matches, but winning is never guaranteed regardless of the circumstances of a match.

Any attempt to exploit pricing errors, delay feeds or technical vulnerabilities in the betting platform is strictly prohibited and will result in bets being voided and the account suspended.

8 Casino and Live Casino

The following rules apply to all games in the Casino, Live Casino and Slots sections of e789:

  • Random number generators: All software-based casino and slot games use certified random number generators. Results are genuinely random and not influenced by previous outcomes or by the platform.
  • Live Casino: Live Casino games use physical equipment (cards, roulette wheels, dice) operated by real dealers in a studio environment. The outcome of any live game round that you have bet on stands regardless of any technical interruption on your device.
  • Disconnection: If you are disconnected mid-round in a Live Casino game after placing a bet, the round will continue and the result will be applied to your balance. e789 is not responsible for losses arising from disconnection caused by your internet connection or device.
  • House edge: All casino games have a built-in house edge. This means the casino has a mathematical advantage over time. Short-term winning sessions are possible, but no game at e789 guarantees positive returns over time.
  • Game malfunctions: In the event of a software malfunction that affects the outcome of a game round, e789 reserves the right to void the affected round. Stakes will be returned in such cases. Winnings attributed to a malfunction will not be paid.

9 Prohibited Conduct

The following activities are strictly prohibited on e789 and will result in immediate account suspension, forfeiture of balances and, where applicable, reporting to relevant authorities:

  • Registering or operating more than one account on the platform
  • Using false identity information or documents at any stage
  • Attempting to exploit technical errors, pricing mistakes or system vulnerabilities
  • Colluding with other players in casino games, particularly poker or live dealer games
  • Using automated software, bots or scripts to interact with the platform
  • Engaging in matched betting or bonus abuse with the intent of extracting value from promotions without genuine gameplay risk
  • Using payment methods that do not belong to you or engaging in fraudulent payment activity
  • Money laundering or any use of the platform in connection with illegal financial activity
  • Any form of harassment, threatening or abusive behaviour directed at platform staff or other users
  • Attempting to access another user's account without their consent

e789 monitors account activity for signs of prohibited conduct. Players found to have engaged in any of the above activities will have their accounts closed without the right to withdraw any outstanding balance. We reserve the right to recover any funds paid out in connection with prohibited activity.

10 Account Suspension and Closure

e789 may suspend or close any player account at its discretion under the following circumstances:

  • Breach of any provision in these Terms and Conditions
  • Failure to provide requested verification documents within a reasonable timeframe
  • Suspected fraudulent, abusive or illegal activity
  • Detection of duplicate accounts
  • At the player's own request — players may contact support to close their account voluntarily at any time
  • Extended inactivity — accounts that have had no login or financial activity for a significant period may be classified as dormant in accordance with our dormant account policy

Where an account is closed due to a breach of these Terms, any remaining balance may be forfeited. Where an account is closed at the player's request or for operational reasons unrelated to misconduct, any verifiable real-money balance will be returned to the player through their original deposit method after verification.

Players who choose to self-exclude may do so through the Responsible Gaming page. Self-exclusion is a serious and binding decision — once activated, you will not be able to reverse it during the chosen exclusion period.

11 Privacy and Data

e789 collects and processes personal data in accordance with our Privacy Policy. By registering and using the platform, you consent to the collection and processing of your personal information as described in that policy.

The data we collect — including your name, contact details, payment information and gameplay activity — is used for account management, identity verification, fraud prevention, customer support and the delivery of platform services. We do not sell your personal data to unrelated third parties.

You have the right to request access to the personal data we hold about you, request corrections where information is inaccurate, and request deletion of your data subject to legal and operational retention requirements. Contact support to make any data-related requests.

12 Responsible Gaming

e789 is committed to promoting responsible gaming. Gambling is entertainment, and we want it to stay that way. The following tools and policies support responsible gaming on the platform:

  • Deposit limits: You can set daily, weekly or monthly deposit limits on your account. Once set, limits cannot be increased immediately — there is a cooling-off period before any increase takes effect.
  • Session reminders: You can configure session time reminders so the platform alerts you when you have been playing for a set duration.
  • Self-exclusion: If you feel you need a break from gambling, you can self-exclude for a defined period or permanently. During self-exclusion, your account will be closed and you will not be able to access the platform.
  • Reality checks: Periodic prompts remind you of how long you have been playing and how much you have wagered in a session.

If gambling is affecting your finances, relationships or mental wellbeing, please reach out to support or visit the Responsible Gaming page for self-management resources. e789 is for adults only, and we take our responsibility to player welfare seriously.

Gamble within your means: Only bet amounts you can genuinely afford to lose. Chasing losses is one of the most common ways gambling becomes a problem. If you notice this pattern in your own behaviour, use the self-exclusion or deposit limit tools immediately.

13 Limitation of Liability

To the fullest extent permitted by applicable law, e789 shall not be liable for:

  • Any losses incurred as a result of gambling activity on the platform, including but not limited to losses from sports betting, casino games, Live Casino or slots
  • Losses arising from technical failures, internet connection issues or device problems on the player's side
  • Indirect, consequential or incidental losses of any kind
  • Delays in processing deposits or withdrawals caused by third-party payment providers including JazzCash, Easypaisa, Raast or banks
  • Any loss of data or information resulting from account closure or suspension in accordance with these Terms

e789 makes reasonable efforts to ensure the platform is available and functioning at all times, but we do not guarantee uninterrupted access. Scheduled maintenance, technical issues or circumstances beyond our control may affect platform availability. We will endeavour to communicate planned downtime in advance where possible.

Nothing in these Terms limits our liability for fraud, wilful misconduct or any other liability that cannot be excluded by law.

14 Changes to These Terms

e789 reserves the right to update, modify or replace these Terms and Conditions at any time. When changes are made, the updated Terms will be posted on this page with a revised "last updated" date. Material changes will be communicated to players through a notification on the platform or via the contact details associated with your account.

Your continued use of e789 after any changes have been posted constitutes your acceptance of the revised Terms. If you do not agree with the changes, you should stop using the platform and close your account. Any bets or games that were placed or started before the changes came into effect will be settled under the Terms that were in place at the time.

We recommend reviewing this page periodically so that you are always aware of the current Terms governing your use of e789. If you have any questions about what has changed between versions, contact our support team.

15 Contact Us

If you have any questions about these Terms and Conditions, or if you need assistance with your account, please contact the e789 support team. Contact details and support hours are available through the platform.

For specific policy-related questions — including bonus disputes, withdrawal issues or account verification — please have your account details ready when contacting support so we can assist you more efficiently.

For responsible gaming support and self-exclusion requests, visit the Responsible Gaming page where you will find the available tools and resources.

Support email: [email protected] — Please include your username and a brief description of your query. We aim to respond within 24 hours on business days.

Ready to Get Started with e789?

Create your account, deposit in PKR using JazzCash or Easypaisa, and explore sports betting, live casino and slots on Pakistan's online entertainment platform.